SociaVault is a social media data extraction API operated by Ziddec, Inc. We provide automated access to publicly available data only through web scraping technology. We do not use official platform APIs. Users are responsible for ensuring their use of extracted data complies with applicable laws in their jurisdiction.
Company Information
Legal Entity: Ziddec, Inc.
Brand Name: SociaVault
Registered Address: 1207 Delaware Ave #4463, Wilmington, DE 19806, United States
SociaVault uses web scraping technology to extract publicly available data. We do NOT use official APIs provided by social media platforms (such as Meta Graph API, TikTok API for Business, or YouTube Data API).
How We Collect Data
Web Scraping: Automated extraction of publicly visible content from social media platforms
Browser Automation: Simulated browser interactions to access public pages
Public Endpoints: Accessing publicly available web endpoints that require no authentication
What This Means
Data availability depends on platform changes and may be interrupted
Response formats may change as platforms update their interfaces
We cannot guarantee 100% uptime or data consistency
Supported Platforms
SociaVault currently supports data extraction from the following platforms:
Instagram
• Public profiles and bios
• Public posts and reels
• Post comments
• Follower/following lists (public accounts)
• Hashtag search
TikTok
• Public profiles
• Public videos
• Video comments
• Hashtag and keyword search
• User search
YouTube
• Channel information
• Public video metadata
• Video comments
• Transcripts/captions
Twitter/X
• Public profiles
• Public tweets
• Tweet engagement data
Platform support is subject to change. Check our API documentation for the most current list of supported endpoints.
Public Data Only
SociaVault exclusively accesses publicly available data. We do not access, store, or process any private or protected information.
Data We Access
Public profile information (usernames, display names, bios)
Personal contact information not publicly displayed
Payment or financial information
Private analytics or insights data
Legal Basis for Web Scraping
Web scraping of publicly available data is generally permissible under various legal precedents and frameworks:
United States
The landmark case hiQ Labs v. LinkedIn (9th Circuit Court of Appeals, 2022) established that scraping publicly available data does not violate the Computer Fraud and Abuse Act (CFAA). The court ruled that accessing publicly available information is not "unauthorized access" under the CFAA.
European Union
Under GDPR, processing of publicly available personal data may be lawful under legitimate interest grounds (Article 6(1)(f)), though users must ensure compliance with data subject rights.
Disclaimer: This information is provided for educational purposes and does not constitute legal advice. The legality of specific data uses varies by jurisdiction and use case. Users should consult with legal counsel regarding their specific circumstances.
Customer Legal Responsibilities
Customers are solely responsible for ensuring their use of SociaVault-extracted data complies with all applicable laws and regulations in their jurisdiction.
You Are Responsible For:
Compliance with Local Laws: Ensuring your use of extracted data complies with laws in your country, state, or region
GDPR Compliance: If processing EU residents' data, maintaining a lawful basis for processing and honoring data subject rights
CCPA Compliance: If processing California residents' data, providing required disclosures and honoring opt-out requests
Platform Terms: Understanding that using scraped data may conflict with platform terms of service
Purpose Limitation: Using data only for lawful purposes as outlined in our Terms of Service
Data Security: Implementing appropriate security measures to protect any extracted data you store
Prohibited Uses
Harassment, stalking, or targeting individuals
Discriminatory practices or profiling
Spam, phishing, or fraudulent activities
Circumventing platform security measures or accessing private data
Any illegal activity under applicable law
Reselling raw data without adding substantial value
GDPR & Privacy Compliance
SociaVault is committed to privacy compliance:
Customer Data: We process customer account data (email, usage) under legitimate business interest and contractual necessity
Scraped Data: We act as a processor when extracting data on behalf of customers; customers are controllers responsible for their use
Data Retention: Extracted data is not stored on our servers beyond immediate delivery; customers receive and manage their own data
Data Subject Requests: Contact us at privacy@sociavault.com for any privacy-related inquiries
For full details on how we handle your personal data, see our Privacy Policy.
Governing Law & Jurisdiction
These compliance terms and all SociaVault services are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Delaware
Users consent to personal jurisdiction in Delaware courts
Ziddec, Inc. is a Delaware corporation subject to US federal and Delaware state law
Service Availability & Limitations
Due to the nature of web scraping:
Service availability is not guaranteed and may be affected by platform changes
Data formats and fields may change without notice
Some data points may become unavailable if platforms modify their public interfaces
We make reasonable efforts to maintain service uptime but cannot guarantee 100% availability
For service-level details and refund eligibility, see our Refund Policy.